someone messaged me - read a message - they then took over my account and email account...

GetHuman616713's Recover Account issue with Facebook from April 2018

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GetHuman616713's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman616713 will want to follow the link below to head to their help center. We will check on GetHuman616713 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman616713 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman616713's own words
read a message ... someone messaged me
they then took over my account and email account some how
help me recover my account
I have an issue with Facebook too
How GetHuman616713 fixed the problem
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Facebook

computer
Recover Account issue
Reported by GetHuman616713
Apr 21st, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 249932 others
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Timeline
GetHuman616713 started working on this issue
Apr 21st 6:30am