I created a page for a business I'm starting - https:**www.facebook.com*outsmartly**I c...

GetHuman-ikaradz's customer service issue with Facebook from June 2018

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The issue in GetHuman-ikaradz's own words
I created a page for a business I'm starting - https:**www.facebook.com*outsmartly**I created it and I've created it from my personal account. Since I'm now handling a few Facebook pages, I decided to switch to the Facebook Business Manager and just now realised that my page owner is called "Awesome". I don't know who that is, and I've never given access to anyone to manage that page let alone assign someone as an owner of it. I can't find any information regarding that person or company and I don't understand how they got access to this page, considering that if my personal account was hacked I'm pretty sure I'd know about it. Can you please look into it? I'm really concerned about the security of my account and I want that "Awesome" whoever it is removed from the page, as I don't want to do anything on it until this has been resolved. Thanks.

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Facebook

Customer service issue
Reported by GetHuman-ikaradz
Jun 3rd, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 391 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-ikaradz started working on this issue
Jun 3rd, 2018 2:50am
GetHuman-ikaradz shared this issue with followers on Twitter
Jun 3rd, 2018 2:53am
GetHuman-ikaradz indicated the issue is not fixed yet.
Jun 3rd, 2018 3:52am
GetHuman-ikaradz indicated the issue is not fixed yet.
Jun 4th, 2018 10:03am
GetHuman-ikaradz indicated the issue is not fixed yet.
Jun 4th, 2018 10:04am
GetHuman-ikaradz indicated the issue is not fixed yet.
Jun 6th, 2018 10:54am
GetHuman-ikaradz indicated the issue is not fixed yet.
Jun 10th, 2018 1:44pm