My account was accessed by an ex girlfriend and the p***word was changed by her she acc...

GetHuman-gonnasna's customer service issue with Facebook from June 2018

Help with my Facebook issue
My account was accessed by an ex girlfriend and the p***word was changed by her she access my bank account stole money from me and changed p***words into all the emails I have my Facebook contains pictures of the few people that have p***ed away Including my father and I cannot get onto My Facebook I can show my drivers license any other ID to Facebook that you would need to know that I am who I say I am . I have a new email that Facebook can contact me on and a new phone number that they can call on as I said I can show my drivers license bills from my house and anything else Facebook wants to see to prove who I am I have had the same Facebook account for almost ** years and the pictures on it mean everything to me and that they are only on there my dad’s pictures and they friends pictures please help me get into my account I can prove that I am the owner of it thank you
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-gonnasna
Jun 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 238 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gonnasna started working on this issue
Jun 3rd 1:31am
GetHuman-gonnasna indicated the issue is not fixed yet.
Jun 4th 7:30pm
GetHuman-gonnasna indicated the issue is not fixed yet.
Jun 6th 8:27am