I received a message on messenger from a friend so I trusted him he informed me of a t...
GetHuman-sallyata's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-sallyata's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sallyata's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sallyata will want to follow the link below to head to their help center. We will check on GetHuman-sallyata later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sallyata may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-sallyata's own words
I received a message on messenger from a friend so I trusted him he informed me of a tax free grant I should take advantage of so I did I went through the entire forms even copying my driver's license and this person or agent even had information on me that was forwarded to him finding out later after being approved for this grant it was a scam and I needed to buy Itune cards to unlock the Box to receive this grant I immediately phoned my friend and found out it was not him and his messenger had been hacked you Facebook is the one who regulates messenger how did that happen? Now these people have all of my information you are responsible if anything happens and my identity is stolen. I hold you personally responsible if I acquire any and all additional funds or credit cards being used in my name your security should be tighter than that didn't you just get in trouble for sharing information you should not have been sharing fix this problem immediately catch these people
GetHuman-sallyata did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-sallyata fixed the problem
We are waiting for GetHuman-sallyata to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.