I opened a Facebook account for my mom so she can use the “live” option to have online...

GetHuman739423's customer service issue with Facebook from June 2018

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The issue in GetHuman739423's own words
I opened a Facebook account for my mom so she can use the “live” option to have online jewelry parties. *I opened it in her name and her own email. I didn’t need a phone number but it kept asking for one after the fact so I finally used my cell phone number because my ** year old mother has NEVER had a cell phone. *Facebook removed my phone number because it’s on my personal account as well and they want me to use a new cell phone to log back in but, I don’t have a cell phone to use!! *How can I get back in without a mobile phone? *Her email is *****@***.com *and mine is *M*****@***.com.
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Facebook

Customer service issue
Reported by GetHuman739423
Jun 2nd, 2018 - 5 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman739423 started working on this issue
Jun 2nd 11:34pm