Still not fixed, the no option labels it fixed

GetHuman-thee's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-thee's own words
Apparently Facebook wants proof of my identity so they wanted another picture of myself I guess to compare to myself. I sent picture, still reviewing? It's been forever, maybe a week or two after about a week I now get e-mails telling me to check out my friends, I click the link in e-mail, they are still looking at my picture! I want my account back. I have a stalker, so I had to sign up this account, I am a writer and want to share my work with my friends. Please, this photo review is so old now.
GetHuman-thee did not yet indicate what Facebook should do to make this right.
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How GetHuman-thee fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-thee
Jun 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 18 customers so far
Similar issue to 632 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-thee started working on this issue
Jun 2nd 9:25pm
GetHuman-thee shared this issue with others over email
Jun 2nd 9:34pm
GetHuman-thee indicated the issue is not fixed yet.
Jun 3rd 1:49pm
GetHuman-thee indicated the issue is not fixed yet.
Jun 4th 7:29am
GetHuman-thee indicated the issue is not fixed yet.
Jun 4th 8:01am
GetHuman-thee indicated the issue is not fixed yet.
Jun 5th 10:37am
GetHuman-thee indicated the issue is not fixed yet.
Jun 5th 10:37am
GetHuman-thee shared this issue with your circles on Google+
Jun 5th 10:54pm
GetHuman-thee indicated the issue is not fixed yet.
Jun 6th 4:09pm
GetHuman-thee indicated the issue is not fixed yet.
Jun 6th 11:25pm
GetHuman-thee indicated the issue is not fixed yet.
Jun 7th 7:12am
GetHuman-thee indicated the issue is not fixed yet.
Jun 7th 8:05am
GetHuman-thee indicated the issue is not fixed yet.
Jun 7th 8:50am
GetHuman-thee indicated the issue is not fixed yet.
Jun 7th 8:13pm
GetHuman-thee indicated the issue is not fixed yet.
Jun 8th 10:50am
GetHuman-thee indicated the issue is not fixed yet.
Jun 9th 5:07pm
GetHuman-thee indicated the issue is not fixed yet.
Jun 9th 7:41pm
GetHuman-thee indicated the issue is not fixed yet.
Jun 9th 11:05pm