My account was hacked. My father is a pastor and my friend. I can't get in contact with...

GetHuman743484's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman743484 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman743484's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman743484 will want to follow the link below to head to their help center. We will check on GetHuman743484 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman743484's own words:
My account was hacked. My father is a pastor and my friend. I can't get in contact with him or any of my other family because we lost two of our loved ones including my baby brother and they are out of state within * weeks. That's why I change my setting to only approve of things that is suitable for Facebook. The picture that you guys are talking about
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman743484
Jun 2nd, 2018 - 23d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 411 others
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Timeline
GetHuman743484 started working on this issue
Jun 2nd 8:56pm