I received an add on my facebook page from www.gorstores.com selling Gopro equipment...

GetHuman-russelo's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-russelo's own words
I received an add on my facebook page from www.gorstores.com selling Gopro equipment.**I made a purchase only to find out it was a scam. Gopro is in the process of shutting down the website and instituting criminal charges against the owner.**Given that Facebook approved the vendor and add, charged for and made profit from said add, Facebook is required to reimburse me the $***.** I have been scammed out of.**When you finally get in contact with me, there is a *nd vendor who sold me fake watches with a guaranty of authenticity posted on their Facebook add. For that vendor you owe me $***.**
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Customer service issue
Reported by GetHuman-russelo
Jun 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 433 others
0 customers following this
Items needed
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GetHuman-russelo started working on this issue
Jun 2nd 7:32pm
GetHuman-russelo indicated the issue is not fixed yet.
Jun 2nd 7:32pm