I received an add on my facebook page from www.gorstores.com selling Gopro equipment...

GetHuman-russelo's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-russelo's own words
I received an add on my facebook page from www.gorstores.com selling Gopro equipment.**I made a purchase only to find out it was a scam. Gopro is in the process of shutting down the website and instituting criminal charges against the owner.**Given that Facebook approved the vendor and add, charged for and made profit from said add, Facebook is required to reimburse me the $***.** I have been scammed out of.**When you finally get in contact with me, there is a *nd vendor who sold me fake watches with a guaranty of authenticity posted on their Facebook add. For that vendor you owe me $***.**
GetHuman-russelo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-russelo fixed the problem
We are waiting for GetHuman-russelo to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-russelo
Jun 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 433 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-russelo started working on this issue
Jun 2nd 7:32pm
GetHuman-russelo indicated the issue is not fixed yet.
Jun 2nd 7:32pm