I received an add on my facebook page from www.gorstores.com selling Gopro equipment...

GetHuman-russelo's customer service issue with Facebook from June 2018

Help with my Facebook issue
I received an add on my facebook page from www.gorstores.com selling Gopro equipment.**I made a purchase only to find out it was a scam. Gopro is in the process of shutting down the website and ins***uting criminal charges against the owner.**Given that Facebook approved the vendor and add, charged for and made profit from said add, Facebook is required to reimburse me the $***.** I have been scammed out of.**When you finally get in contact with me, there is a *nd vendor who sold me fake watches with a guaranty of authenticity posted on their Facebook add. For that vendor you owe me $***.**
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-russelo
Jun 2nd, 2018 - 21d ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 433 others
0 customers following this
Items needed
Email on Account
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Name of Account Holder
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Timeline
GetHuman-russelo started working on this issue
Jun 2nd 7:32pm
GetHuman-russelo indicated the issue is not fixed yet.
Jun 2nd 7:32pm