The recovery method where selected Facebook friends can help you regain access to your...

GetHuman-nychelle's customer service issue with Facebook from June 2018

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The issue in GetHuman-nychelle's own words
The recovery method where selected Facebook friends can help you regain access to your Facebook will not work. It pulls up my selected Facebook friends and the URL they are suppose to use but whenever one of the contacts use the URL it won’t let them log in or it says the URL is expired or something is missing. The URL is broken and I have no other way to get into my deactivated Facebook account to regain access and reactivate my account.
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Customer service issue
Reported by GetHuman-nychelle
Jun 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 594 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nychelle started working on this issue
Jun 2nd 5:29pm