My account has been hacked. Code won’t come through when sent to phone. Email address o...

GetHuman742791's customer service issue with Facebook from June 2018

85 similar
0 following
Help with my Facebook issue
Before contacting them, items GetHuman742791 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman742791's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman742791 will want to follow the link below to head to their help center. We will check on GetHuman742791 later to make sure it's all set or try to help escalate.
Facebook Help Center
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman742791's own words:
My account has been hacked. Code won’t come through when sent to phone. Email address on account been hacked too and can’t gain entry to it. Please help ***************Will Haddrell
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman742791
Jun 2nd, 2018 - 16d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 85 others
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GetHuman742791 started working on this issue
Jun 2nd 5:01pm