Now the fb with my friend messages and all won't let me in - Log into my Facebook accou...

GetHuman605213's customer service issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman605213 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman605213's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman605213 will want to follow the link below to head to their help center. We will check on GetHuman605213 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman605213's own words:
Log into my Facebook account one that I have deactivated that had no friends on come up ... Now the fb with my friend messages and all won't let me in
I may have some messages from someone that I lost contact with
Take the non-active one with no friends off and put my real one on
Help with my Facebook issue
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Customer service issue
Reported by GetHuman605213
Apr 17th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 73893 others
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GetHuman605213 started working on this issue
Apr 17th 8:01pm