it shows tht i am online when i am not - disconect - it is false information

GetHuman604203's Hacked or Disabled Accounts issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman604203 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman604203's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman604203 will want to follow the link below to head to their help center. We will check on GetHuman604203 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman604203's own words:
disconect ... it shows tht i am online when i am not
it is false information
tell me why so hapend
Help with my Facebook issue
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messanger
Hacked or Disabled Accounts issue
Reported by GetHuman604203
Apr 17th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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Timeline
GetHuman604203 started working on this issue
Apr 17th 4:58pm