I upgraded to new phone and phone number old number is ***ociated with account also the...

GetHuman-bestbarb's Recover Account issue with Facebook from April 2018

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76956 similar
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1 following
Help with my Facebook issue
GetHuman-bestbarb's next move: go to the Facebook help center.
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The issue and preferred resolution, in GetHuman-bestbarb's own words:
Log in ... I upgraded to new phone and phone number old number is ***ociated with account also the live email doesn't work
Cant access my account
Allow a customer to update a alternate email and number if there is a issue with existing
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Facebook

I was using a number and email that has changed the live account doesn't work and I have a new phone number
Recover Account issue
Reported by GetHuman-bestbarb
Apr 17th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 76956 others
1 customer following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bestbarb started working on this issue
Apr 17th 3:52pm
GetHuman-bestbarb reviewed the items needed
Apr 17th 3:53pm