The problem was the same name and last name - I was trying to set up a account - Burden...
GetHuman-ashelyja's Report a Problem issue with Facebook from April 2018
Help with my Facebook issue
First: share to improve GetHuman-ashelyja's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ashelyja may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-ashelyja's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ashelyja will want to follow the link below to head to their help center. We will check on GetHuman-ashelyja later to make sure it's all set or try to help escalate.