Was charged twice for one transaction.

GetHuman603104's customer service issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman603104 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman603104's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman603104 will want to follow the link below to head to their help center. We will check on GetHuman603104 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman603104's own words:
Was charged twice for one transaction.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman603104
Apr 17th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 75022 others
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Timeline
GetHuman603104 started working on this issue
Apr 17th 1:13pm