It went into my account and came back out again - Receive money from mom - Never had a...

GetHuman-shaniebu's Report a Problem issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-shaniebu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-shaniebu's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shaniebu will want to follow the link below to head to their help center. We will check on GetHuman-shaniebu later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-shaniebu's own words:
Receive money from mom ... It went into my account and came back out again
Never had a problem receiving money from her through Facebook messenger
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook messenger payment
Report a Problem issue
Reported by GetHuman-shaniebu
Apr 16th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman-shaniebu started working on this issue
Apr 16th 5:59pm