The issue is I now have two fb Acct’s and cannot merge them. - I was accessing my fb ac...

GetHuman564496's Recover Account issue with Facebook from April 2018

15 views | 10000 similar | 0 following
Help with my Facebook issue
GetHuman564496's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman564496 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman564496 can let us know if they help or not.
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The issue in GetHuman564496's own words
I was accessing my fb acct and a random sign in* up page appeared. I used my *nd gmail to sign up. I forgot my middle initial for username. Fb created a new acct. now I have my good acct on my iPhone and the new gmail empty acct on my Mac. Obviously they are no longer syncing because of my middle initial. I have tried everything to get my normal acct back in my Mac but fb tells me the username... ... The issue is I now have two fb Acct’s and cannot merge them.
It’s unacceptable because I don’t want the second account. This only happened last night and it’s horribly frustrating to be unable to sync and restore my account I’ve had since ****.
To be able to restore my fb account that’s on my iPhone back to my Mac.
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Facebook

I was on my MacBook Pro when the random sign up page appeared.
Recover Account issue
Reported by GetHuman564496
Apr 3rd, 2018 - 5 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman564496 started working on this issue
Apr 3rd, 2018 12:59am
GetHuman564496 shared this issue with followers on Twitter
Apr 3rd, 2018 12:59am
GetHuman564496 reviewed the items needed
Apr 3rd, 2018 1:00am
GetHuman564496 indicated the issue is not fixed yet.
Apr 3rd, 2018 1:01am
GetHuman564496 indicated the issue is not fixed yet.
Apr 4th, 2018 11:26am
GetHuman564496 indicated the issue is not fixed yet.
Apr 4th, 2018 11:28am
GetHuman564496 shared this issue with your circles on Google+
Apr 4th, 2018 1:12pm
GetHuman564496 indicated the issue is not fixed yet.
Apr 7th, 2018 12:30am
GetHuman564496 indicated the issue is not fixed yet.
Apr 14th, 2018 2:13am
GetHuman564496 indicated the issue is not fixed yet.
Apr 14th, 2018 4:39am

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