i am trying to answer a friend on messenger and it says, you can't reply to this conv...

GetHuman-odetteco's Technical Support issue with Facebook from April 2018

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i am trying to answer a friend on messenger and it says, you can't reply to this conversation, how do i reply to this friend?
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facebook messenger
Technical Support issue
Reported by GetHuman-odetteco
Apr 19th, 2018 - 3 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-odetteco started working on this issue
Apr 19th 1:06pm
GetHuman-odetteco confirmed the issue is fixed. Hooray!
Apr 21st 12:31pm