That didn't allow me to receive sms or emails with reset codes - Reset my p***word - I...

GetHuman610388's Recover Account issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman610388 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman610388's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman610388 will want to follow the link below to head to their help center. We will check on GetHuman610388 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman610388's own words:
Reset my p***word ... That didn't allow me to receive sms or emails with reset codes
I don't have any access to my account
Getting my account recovered
Help with my Facebook issue
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Recover Account issue
Reported by GetHuman610388
Apr 19th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 79315 others
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Timeline
GetHuman610388 started working on this issue
Apr 19th 2:37am