it asks for a code texted to phone - log into my account - but the code they sent won't work

GetHuman-ecoideam's Recover Account issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-ecoideam may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-ecoideam's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ecoideam will want to follow the link below to head to their help center. We will check on GetHuman-ecoideam later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-ecoideam's own words:
log into my account ... it asks for a code texted to phone
but the code they sent won't work
to email code rather than text
Help with my Facebook issue
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Facebook

accessing facebook via my yahoo email
Recover Account issue
Reported by GetHuman-ecoideam
Apr 19th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 79818 others
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Timeline
GetHuman-ecoideam started working on this issue
Apr 19th 1:44am