Get into my account after my phone melted down. I had to open a new account. I don't w...

GetHuman-jaymorga's Recover Account issue with Facebook from April 2018

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The issue and preferred resolution, in GetHuman-jaymorga's own words:
Get into my account after my phone melted down. I had to open a new account. I don't want a new account
I trust that Facebook will make this right and come up with a resolution that is fair.
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Recover Account issue
Reported by GetHuman-jaymorga
Apr 19th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 80428 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jaymorga started working on this issue
Apr 19th 1:00am