It said I was unable to do so due to su****ous activity, and I needed to access the sec...

GetHuman609722's Recover Account issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman609722 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman609722's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman609722 will want to follow the link below to head to their help center. We will check on GetHuman609722 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman609722's own words:
trying to log into my instagram account - Jherzzzz ... It said I was unable to do so due to su****ous activity, and I needed to access the security code sent to the email on the account
I no longer know the p***word to the email on account, and unable to access it in any way
Allow me the opportunity to access my instagram account jherzzzz and change the email linked so this issue does not occur in the future.
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Recover Account issue
Reported by GetHuman609722
Apr 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 78911 others
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GetHuman609722 started working on this issue
Apr 18th 10:29pm