match my fabric ...having hard time ..have ordered swatches not even close. wondering...

GetHuman608421's customer service issue with from April 2018

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The issue and preferred resolution, in GetHuman608421's own words:
match my fabric ...having hard time ..have ordered swatches not even close. wondering if there's any way to send you a swatch of my fabric trying to match and you could do that for me. im looking for Sunbrella heavy is for a repair on an outdoor umbrella probably need a yard or yard and ***. name is Tricia Hogan phone is **********.thanks!!!
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Customer service issue
Reported by GetHuman608421
Apr 18th, 2018 - 3 mons ago
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GetHuman608421 started working on this issue
Apr 18th 5:11pm