Recepient never received flowers. She was home all day with the front door open. FTD Tr...

GetHuman-mgrzanic's customer service issue with FTD.com from February 2019

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The issue in GetHuman-mgrzanic's own words
Recepient never received flowers. She was home all day with the front door open. FTD Tracking says they were delivered, but they never showed up to the house. I am very upset and disappointed with a company that is supposed to be so reputable. I sat on hold for ** min after speaking to someone at FTD while they were trying to contact the florist that delivered the flowers. After ** min the line disconnects and when i try to call back the phone rings * time then goes silent.
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FTD.com

Customer service issue
Reported by GetHuman-mgrzanic
Feb 14th, 2019 - 8 mons ago
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GetHuman-mgrzanic started working on this issue
Feb 14th 11:36pm