FMC Corporation Customer Service Issues

I have been experiencing a persistent issue with my Ford F-[redacted]. I have a recent case number assigned, CAS-[redacted]0, as well as older cases CAS-[redacted]8 and CAS-[redacted]7 from the dealer. If the vehicle is classified as a lemon, I am entitled to a refund or a replacement. I am interested in trading in my truck at Palm Coast Ford, but they are offering only $21,[redacted] for the trade-in while my payoff balance is around $35,[redacted], resulting in a $13,[redacted] difference. I believe Ford should be responsible for refunding this amount due to the unresolved problem despite efforts at Yeoman Ford and Palm Coast Ford. Dave at Palm Coast Ford is aware of the ongoing year-long issue with my vehicle. Thank you. Deron Bowling