No matter what we do to fill out the account recovery information, it says it can't pro...

GetHuman-elcoppol's Recover Account issue with Express Scripts from October 2019

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Account Number, Email on Account, Phone Number, Name of Account Holder, and Country
The issue in GetHuman-elcoppol's own words
No matter what we do to fill out the account recovery information, it says it can't process my*our information. My wife is in a real bad condition for almost a month now. I have been calling her doctor and Express Scripts. They both claim that they either sent( her doctor) or didn't receive ( Express Scripts) my wife's prescriptions. I believe the doctors office. I have spoken to people at Express Scripts three times , the most recent confirmed again that my wife will now receive her much needed medication (in three more days). This has been, by far, the worst experience I have ever had with any drug provider in my life . We now have another confirmation today with an actual number * ***********. I still am doubtful that this problem has been resolved based on the already hours of time I have spent with people telling me that everything is fixed.

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Express Scripts

Recover Account issue
Reported by GetHuman-elcoppol
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 1066 others
0 customers following this

Timeline

GetHuman-elcoppol started working on this issue
Oct 20th, 2019 11:09pm