I have been using Walgreen's Mail Order for my prescriptions for about ** years. The f...
GetHuman1183827's customer service issue with Express Scripts from September 2018
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The issue in GetHuman1183827's own words
I have been using Walgreen's Mail Order for my prescriptions for about ** years. The first ** years service was exemplary, prescriptions arrived on time with no fuss. I never had to call for anything. However about two years ago things started to change and have progressively worsened to the point where prescriptions sit "In Progress" for weeks and are never shipped unless a complaining phone call is made. I have heard Express Scripts spoken of with admiration and would like to know more.
GetHuman1183827 did not yet indicate what Express Scripts should do to make this right.
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