doctor says he faxed prescription on August ** - your machines say they have no order p...

GetHuman-cloudee's customer service issue with Express Scripts from August 2018

Help with my Express Scripts issue
The issue in GetHuman-cloudee's own words
The problem: doctor says he faxed prescription on August ** - your machines say they have no order pending.
GetHuman-cloudee did not yet indicate what Express Scripts should do to make this right.
I have an issue with Express Scripts too
How GetHuman-cloudee fixed the problem
Keep trying until you get a "live" person on the line, and then she fixed my problem.
Please help with my Express Scripts issue
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Express Scripts

Customer service issue
Reported by GetHuman-cloudee
Aug 21st, 2018 - a mon ago
I have an issue with Express Scripts too
Fixed
GetHuman-cloudee shared how to fix
Seen by 5 customers so far
Similar issue to 337 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
Timeline
GetHuman-cloudee started working on this issue
Aug 21st 8:15pm
GetHuman-cloudee confirmed the issue is fixed. Hooray!
Aug 22nd 9:58pm