My name is Janice biggs. I am calling in reference to my son, Cody Biggs.we live in Cha...

GetHuman919912's customer service issue with Express Scripts from July 2018

2 views
 | 
266 similar
 | 
0 following
Help with my Express Scripts issue
First: share to improve GetHuman919912's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman919912 to get a Express Scripts rep on the line!
Always use the GetHuman Phone tocall Express Scripts. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman919912 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, and Country
The issue in GetHuman919912's own words
My name is Janice biggs. I am calling in reference to my son, Cody Biggs.we live in Charleston, South Carolina. Insurance just approved for the medicine Antivyo. ( not sure about the spelling) He received Hunira for a year from Express Scripts. The doctor called to inform me that he had been approved but that I needed to call in order to get the medicine sent to Roper st. francis for the procedure. They mentioned that Express Scripts would also be contacted by Roper as well. None of this makes much sense to me. I am just following directions in order to get the meds for my son. I’m not sure what other information is required to get this started. I already called one number that was given to me and it was the wrong department. When she tried to transfer the call, it was disconnected.
GetHuman919912 did not yet indicate what Express Scripts should do to make this right.
I have an issue with Express Scripts too
How GetHuman919912 fixed the problem
We are waiting for GetHuman919912 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Express Scripts's attention and get better help faster. Tap below to get started.
Having Express Scripts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman919912 fixes it.
This email address isn't valid

Express Scripts

Customer service issue
Reported by GetHuman919912
Jul 26th, 2018 - 10 mons ago
I have an issue with Express Scripts too
Not resolved
Seen by 2 customers so far
Similar issue to 266 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman919912 started working on this issue
Jul 26th, 2018 7:03pm