Hyundai Finance mishandled my recent business with them and did not provide the automat...

GetHuman5179109's customer service issue with Experian from August 2020

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The issue in GetHuman5179109's own words
Hyundai Finance mishandled my recent business with them and did not provide the automatic waiver of $*** when I returned one leased car and leased a new one. This led to their department mistakenly sending me a bill for the return of the first car which is supposed to be waived. Today, Hyundai Finance recognized their mistake and manually waived this $*** fee and will have a "Paid in Full" letter from them in a few days. I believe this situation negatively affected my credit score* therefore, I'm letting you know what happened so that hopefully my score can no longer be affected by this. Thank you.

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Experian

Customer service issue
Reported by GetHuman5179109
Aug 19th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 4992 others
0 customers following this