*. My wife & I have free Experian credit monitoring as result of Anthem Blue Cross bre...

GetHuman5314415's Account Access issue with Experian from September 2020

Help with my Experian issue
First: share to improve GetHuman5314415's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5314415 may need:
Your name, SSN, Address, and Your birthday
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5314415's own words
*. My wife & I have free Experian credit monitoring as result of Anthem Blue Cross breach * years ago. This is expected to expire in Nov ****. I may want to sign up for Experian credit monitoring at that time or sooner. When I tried to "Create an Account" at Experian.com and entered my email and a proposed password, website's response was "This email is taken." Is that because of the monitoring account I have at anthem.experianidworks.com which uses that email? Will I be able to open an account at Experian, free or pay, using that email, once the Anthem Experian account closes? I don't really want to create a new email address unless I have to.**. I'd prefer instead the * years of free premium *-bureau credit monitoring by Experian IDworks that was included in the settlement of the Equifax breach suit, according to the court's *-**-** Final Order and for which I and my wife had timely claims. Web blogs at consumer.ftc.gov and elsewhere say nothing is happening on that because Equifax has a long time to appeal the court's decision. Have you any information on that, and whether we could ever expect to get that?

GetHuman5314415 did not yet indicate what Experian should do to make this right.

How GetHuman5314415 fixed the problem

We are waiting for GetHuman5314415 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Experian's attention and get better help faster. Tap below to get started.
Having Experian issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Experian

Account Access issue
Reported by GetHuman5314415
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 5061 others
0 customers following this

Timeline

GetHuman5314415 started working on this issue
Sep 29th, 2020 10:04pm
GetHuman5314415 indicated the issue is not fixed yet.
Sep 30th, 2020 2:28am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies