I need to have my credit report unfrozen. I was told it had been done and was provided...

GetHuman5045131's Account Access issue with Experian from July 2020

Help with my Experian issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5045131's own words
I need to have my credit report unfrozen. I was told it had been done and was provided a confirmation number. It is still frozen!

GetHuman5045131 did not yet indicate what Experian should do to make this right.

How GetHuman5045131 fixed the problem
Go to this page: https:**www.experian.com*freeze*center.html Click on the part of the box in the center of the screen that says "Remove or lift a security freeze." You then fill out an online form, and once you submit it, you're given a long PIN number. Write it down AND click the button to have it emailed to you. Good luck. Experian customer service by phone is the worst I have ever encourntered!
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Experian

Account Access issue
Reported by GetHuman5045131
Jul 9th, 2020 - 2 months ago
Fixed
GetHuman5045131 shared how to fix
Seen by 2 customers so far
Similar issue to 5123 others
0 customers following this
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Timeline

GetHuman5045131 started working on this issue
Jul 9th 2:13pm
GetHuman5045131 confirmed the issue is fixed. Hooray!
Jul 9th 3:48pm

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