I have wasted my time trying to verify Experian's address in Allen, Texas. I was attem...

GetHuman-sdollies's customer service issue with Experian from May 2020

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The issue in GetHuman-sdollies's own words
I have wasted my time trying to verify Experian's address in Allen, Texas. I was attempting to determine if Experian's address provided to me by mail from a credit card company is correct or a fraud attempt by some third party? I did not mail my documents because I checked you web sites for verification of address but could not. The answers returned basically said the addresses did not match any result. Attempting to speak with a live person was not successful either. You would think a company the size of Experian would list their addresses so that verification of such info would be available without having to speak to anyone. The address provided by the credit card company was Experian, *** Experian Parkway, P O Box ****, Allen, Texas *****-****. The problem the credit card company initiated was that they denied my credit application in a letter I received from them. At the same time the same credit application was approved and they mailed the credit card to me. I called the card company and they denied their letter of credit denial and said my credit application had been approved and that my credit was excellent. They suggested I contact you to clear up the issue? Seems odd since they caused the issue. They should correct their error since Experian apparently was notified of the denial but not the error of their doing so. Thank you for your help and direction in resolving this mess.

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Experian

Customer service issue
Reported by GetHuman-sdollies
May 23rd, 2020 - 3 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 5138 others
0 customers following this

Timeline

GetHuman-sdollies started working on this issue
May 23rd, 2020 4:03pm