I received a phone call and caller id showed local Hospital. When I answered the call...

GetHuman4848992's customer service issue with Experian from May 2020

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The issue in GetHuman4848992's own words
I received a phone call and caller id showed local Hospital. When I answered the call, a man was on the line saying he was from Experian, and since I was paying the minimum amount due on my credit card ending in **** I was paying a high interest rate. He gave me the following info- r card ending in ****, balance ****,** , of ***.**, If I payed a l** and last * digits of my social. Has Experian been hacked? No one should have this info. He kept telling me with my good payment history, the BBB was going to lower my interest rate. I had to verify the above info was correct I refused discuss this with dim and hung up the phone. Is Experian calling customers now?????????.I was under the impression my file was confidential. Please advise asap. I do not like my financial info repeated back to me by someone I do not know and who has no business knowing my financial details.

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Experian

Customer service issue
Reported by GetHuman4848992
May 20th, 2020 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 5202 others
0 customers following this

Timeline

GetHuman4848992 started working on this issue
May 20th, 2020 6:22pm

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