ID Notify sent me an email saying that my Experian credit freeze has been cancelled. B...

GetHuman4122000's customer service issue with Experian from December 2019

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The issue in GetHuman4122000's own words
ID Notify sent me an email saying that my Experian credit freeze has been cancelled. But when I call Experian, they say my credit freeze is active. I can't reach a human to find out what is going on.

GetHuman4122000 did not yet indicate what Experian should do to make this right.

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Experian

Customer service issue
Reported by GetHuman4122000
Dec 19th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 6262 others
0 customers following this

Timeline

GetHuman4122000 started working on this issue
Dec 19th, 2019 2:38pm
GetHuman4122000 indicated the issue is not fixed yet.
Dec 22nd, 2019 2:12am

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