I tried to complete a apartment application with TVS last night *********, MY VERIFICAT...

GetHuman2954002's Account Access issue with Experian from May 2019

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2954002's own words
I tried to complete a apartment application with TVS last night *********, MY VERIFICATION WAS WRONG * TIMES, AND LOCKED ME OUT FOR ** HOURS. THIS MORNING I TRIED TO REMOVE FREEZE AND WAS ONLY GIVE * PROMPTS. THE *ND WAS REGARDING FREEZE. WHEN I PRESSED IT MY ACCOUNT WAS FROZEN. I NEED IT UNLOCKED ASAP, I HAVE HAD MANY PROBLEMS WITH YOUR COMPANY. NO PIN WAS GIVEN TO ME. YOU ALLOWED HACKERS TO BREACH MOST OF YOUR CLIENT DATA, YET I CAN NOT UNLOCK MY FREEZE WITHOUT PAYING $** DOLLARS TO GET PIN SENT OVERNIGHT TO ME. THAT IS OUTRAGOUS, UNPROFESIONAL. YOU COMPANY IS A JOKE, VERY DIFFICULT TO GET ANY ONE ON PHONE LINE. I WILL GET AN ATTORNEY, AND REPORT YOU TO EVERYONE IN OFFICAL CAPACITY AS POSSABLE. RICKEY L. REYNOLDS
GetHuman2954002 did not yet indicate what Experian should do to make this right.
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Experian

Account Access issue
Reported by GetHuman2954002
May 20th, 2019 - a mon ago
I have an issue with Experian too
Fixed
Seen by 7 customers so far
Similar issue to 15871 others
0 customers following this
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Timeline
GetHuman2954002 started working on this issue
May 20th 3:17pm
GetHuman2954002 confirmed the issue is fixed. Hooray!
May 24th 5:10am