Macy’s changed my credit card to a Macy’s American Express when they did that they chan...

GetHuman2151694's customer service issue with Experian from February 2019

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The issue in GetHuman2151694's own words
Macy’s changed my credit card to a Macy’s American Express when they did that they changed my account number. Therefore my auto pay was deleted. I received an alert that I had a delinquent charge on my account for $**.**. I went on line and paid the charge but Macy’s has not helped me in removing this from my account. I have been a tremendous customer with Macy’s and American Express. Could you please help me with this as I did never authorize Maceys to change my card to a Macy’s Amex
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Experian

Customer service issue
Reported by GetHuman2151694
Feb 7th, 2019 - 3 mons ago
I have an issue with Experian too
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Seen by 7 customers so far
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