Macy’s changed my credit card to a Macy’s American Express when they did that they chan...
GetHuman2151694's customer service issue with Experian from February 2019
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The issue in GetHuman2151694's own words
Macy’s changed my credit card to a Macy’s American Express when they did that they changed my account number. Therefore my auto pay was deleted. I received an alert that I had a delinquent charge on my account for $**.**. I went on line and paid the charge but Macy’s has not helped me in removing this from my account. I have been a tremendous customer with Macy’s and American Express. Could you please help me with this as I did never authorize Maceys to change my card to a Macy’s Amex
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