Hello,*I am having difficulty with login to the experian.com or freecreditreport.com si...

GetHuman-codygra's customer service issue with Experian from December 2018

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The issue in GetHuman-codygra's own words
Hello,*I am having difficulty with login to the experian.com or freecreditreport.com site. I am able to authenticate with my username and password, but I'm then navigated to a page with a form titled "complete your profile", requesting my mobile phone number. Upon entering my number and selecting the "submit and continue" button, nothing happens. It seems as though it's not submitting my phone number entry. I've been able to replicate the issue in both the Firefox and Safari web browsers.
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Experian

Customer service issue
Reported by GetHuman-codygra
Dec 6th, 2018 - 6 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman-codygra started working on this issue
Dec 6th, 2018 3:21pm