I was an Experian member when they had big date leak. All victims were awarded Experian...

GetHuman1684453's customer service issue with Experian from December 2018

Help with my Experian issue
The issue in GetHuman1684453's own words
I was an Experian member when they had big date leak. All victims were awarded Experian Service Plan as payment for leak. I found that Experian had started charging me $**.** monthly for services about * months prior. I was told to cancel the plan that Experian was charging me for, I had a credit lock at that time and when I cancelled plan they unlocked my credit info and told me that I had to pay **.***month again to lock it and told me that since I had ordered a copy of my credit report they could begin charging me. I was not told that by anyone. I want the same services back I had before they started charging me.
GetHuman1684453 did not yet indicate what Experian should do to make this right.
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Experian

Customer service issue
Reported by GetHuman1684453
Dec 5th, 2018 - 2 mons ago
I have an issue with Experian too
Fixed
Seen by 2 customers so far
Similar issue to 9517 others
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Timeline
GetHuman1684453 started working on this issue
Dec 5th, 2018 1:29am
GetHuman1684453 indicated the issue is not fixed yet.
Dec 5th, 2018 1:31am