Kroll Factual Data is the company Avantis Credit Union (Portland OR) uses to pull cred...

GetHuman1689090's customer service issue with Experian from December 2018

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The issue in GetHuman1689090's own words
Kroll Factual Data is the company Avantis Credit Union (Portland OR) uses to pull credit reports. They stated Credit Union could re-pull the report and get all three credit scores. **When Loan Officer called Kroll back (could not get Experian) Kroll stated that we would have to call in and get a global release because the Pin numbers that you received is not for that kind of report. Kroll stated they do not have a place to put in a Pin number.**Need a global Release to have laon processed. Advantis Credit Union then can get the credit pulled so we can get your application to underwriting.
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Customer service issue
Reported by GetHuman1689090
Dec 4th, 2018 - a mon ago
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GetHuman1689090 started working on this issue
Dec 4th, 2018 6:32pm