I need to be able to chat with a live person using a telephone so that I can unlock my...

GetHuman1698260's customer service issue with Experian from December 2018

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The issue in GetHuman1698260's own words
I need to be able to chat with a live person using a telephone so that I can unlock my credit profile. I am in the process of applying for a HELOC and the bank needs to run my credit. I have been unsuccessful in trying to reach a live person using the listed Experian phone numbers on the website. I do not recall ever receiving a "PIN" when I originally locked my credit back in **** so I am unable to unlock my profile using Experian online services. *I do not feel comfortable using the united states post office to deliver copies of my social security card, driver's license etc to a PO BOX in Texas. **Please provide me with a phone number where I can talk to a live person to verify my authenticity so that I may unlock my credit profile. **Thanks for your assistance. **-Ryan Sowersby****-***-****
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Experian

Customer service issue
Reported by GetHuman1698260
Dec 5th, 2018 - a mon ago
I have an issue with Experian too
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Seen by 12 customers so far
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Timeline
GetHuman1698260 started working on this issue
Dec 5th, 2018 10:01pm