Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dyannros may need:
Your name, SSN, Address, and Your birthday
The issue in GetHuman-dyannros's own words
I attempted to unlock my credit report. I called ** different phone numbers, spent over * hour and was not able to speak to or get through the automated system and was told I do not have an account, although I have a PIN number. I was able to unlock my reports at the two other companies within * minutes! **Because both my husband and I were unable to unlock our reports, the bank we were dealing with refused to look at our application despite knowing there have been problems with your company.**The lack of customer support and service is irresponsible and negligent. I am forwarding this complaint to my representatives--see below.**Dyann Ross and Eric Stein**cc: Senator Richard Blumental*Senator Christopher Murphy*Congressman Jim Himes
GetHuman-dyannros did not yet indicate what Experian should do to make this right.
I have an issue with Experian too
How GetHuman-dyannros fixed the problem
We are waiting for GetHuman-dyannros to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.