I attempted to unlock my credit report. I called ** different phone numbers, spent over...

GetHuman-dyannros's customer service issue with Experian from November 2018

36 views | 9041 similar | 0 following
Help with my Experian issue
Next: our robot will wait on hold for GetHuman-dyannros to get a Experian rep on the line!
Always use the GetHuman Phone to call Experian. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-dyannros's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dyannros may need:
Your name, SSN, Address, and Your birthday
The issue in GetHuman-dyannros's own words
I attempted to unlock my credit report. I called ** different phone numbers, spent over * hour and was not able to speak to or get through the automated system and was told I do not have an account, although I have a PIN number. I was able to unlock my reports at the two other companies within * minutes! **Because both my husband and I were unable to unlock our reports, the bank we were dealing with refused to look at our application despite knowing there have been problems with your company.**The lack of customer support and service is irresponsible and negligent. I am forwarding this complaint to my representatives--see below.**Dyann Ross and Eric Stein**cc: Senator Richard Blumental*Senator Christopher Murphy*Congressman Jim Himes

GetHuman-dyannros did not yet indicate what Experian should do to make this right.

How GetHuman-dyannros fixed the problem

We are waiting for GetHuman-dyannros to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Experian's attention and get better help faster. Tap below to get started.
Having Experian issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dyannros fixes it.
This email address isn't valid

Experian

Customer service issue
Reported by GetHuman-dyannros
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 9041 others
0 customers following this

Timeline

GetHuman-dyannros started working on this issue
Nov 27th, 2018 8:59pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies