I am denied access to my credit file online and this has been going on since Sept ****. I cannot do anything online to unfreeze my report and I need that done ASAP. Can NEVER get a LIVE PERSON to answer any of the phone *s. I do not know what to do if I cannot talk with someone!!!

GetHuman-bjcott's customer service issue with Experian from November 2018

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The issue in GetHuman-bjcott's own words
trying to unfreeze my report for over a week. denies me for no reason! ... someone PLEASE CALL ME. I am ready to jump off a bridge somewhere after trying for over a week to get a LIVE PERSON to talk with about the problem I have been encountering for a long time with my credit file. I have been online calling ALL the customer service *s listed but still no LIVE PERSON. What do I have to do to connect with a LIVE PERSON. I am getting desperate to connect with someone to correct a problem. Please call me at ***-***-****
I need to unfreeze my report in order to purchase a car. I am being held up and I cannot get anyone to help fix a problem that must be on my report.
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Experian

trying to unfreeze my report
Customer service issue
Reported by GetHuman-bjcott
Nov 9th, 2018 - 3 mons ago
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GetHuman-bjcott started working on this issue
Nov 9th, 2018 9:57pm