My subscription was supposed to expired *-**-** according to iTunes and according to iT...

GetHuman1520051's customer service issue with Experian from November 2018

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The issue in GetHuman1520051's own words
My subscription was supposed to expired *-**-** according to iTunes and according to iTunes it was just a * day trial. I called and canceled before the end of the * days. I continued to get billed. After * months I called, was asked subscription was canceled and I wouldn't be billed furthermore. I was billed once again on **-*-** and today you tried to bill me again, there wasn't enough money in my account, so being as bold as you guys obviously are you sent me an email requesting me to update my billing information. Like I said, I canceled before my free trial was over, yet I have been billed $**.** on *-*-**, *-*-**, *-**-**, **-*-**, and you are still trying to bill me. To reiterate, I canceled prior to the end of the trial, was billed * more months, called, complained, was assured my subscription was canceled, was assured I wouldn't be billed again, was billed both of the next two following months, and today I find out you are trying to bill me for a fifth month. You advertise to help consumers regarding fraud prevention, but it is beginning to look like at least in my eyes, Experian is the one committing the fraud.

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Customer service issue
Reported by GetHuman1520051
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 8019 others
0 customers following this


GetHuman1520051 started working on this issue
Nov 7th, 2018 11:28pm

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