When I contacted Experian to put a freeze on, I also received my report *****-****-** f...

GetHuman-slmercur's customer service issue with Experian from November 2018

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The issue in GetHuman-slmercur's own words
When I contacted Experian to put a freeze on, I also received my report *****-****-** for ********.**The report *****-****-** dated ******** received has several errors as follows:***. My name is not Loise Mercurio but Louise Mercurio**. My name on report *****-****-** also was listed as Loise on mailing address and the credit report**. On page * of ** on this report, please note that the Justice card has been cancelled. Please rectify.**. On page * of ** on this report, please note all Sears cards are cancelled.**. On page ** of ** regarding addresses: The first two addresses are correct, ID * ********** and ID * **********. However, I lived there in**** to ****.**ID ************ is my daughter's former address***. On page ** of **, there is a MAJOR ERROR on my SOCIAL SECURITY NUMBER. IT SHOULD READ ***-XX-*****not ******The second Social Security is my husband's number which is correct.**Please send a revised copy of my information and send also to TransUnion and Equifax. **The reason this all was discovered when I received a letter from Experian stating that they could not extend proper information to TJ Max for me to get a *credit card since Louise Mercurio was deceased. I am very much alive.**Please rectify the above since this probably caused the misinformation.**Louise Mercurio

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Experian

Customer service issue
Reported by GetHuman-slmercur
Nov 5th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 7880 others
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GetHuman-slmercur started working on this issue
Nov 5th, 2018 7:05pm
GetHuman-slmercur shared this issue with others over email
Nov 5th, 2018 7:12pm