I am trying to unfreeze my credit reporting. I used the online form to submit an unfr...

GetHuman-eaolimpi's customer service issue with Experian from November 2018

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The issue in GetHuman-eaolimpi's own words
I am trying to unfreeze my credit reporting. I used the online form to submit an unfreeze request. I received an immediate response and an email that my unfreeze request was successful. The creditor I am trying assist is unable to proceed because my credit report is still locked. ** minutes of trying to call *-* Experian customer numbers only resulted in the most infuriating customer service experience of my life- a limited auto attendant service with few options, none to unfreeze and quick loops back to start. Can you please help or direct me to a live person who can tell me why you have not unlocked my credit? thank you
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Experian

Customer service issue
Reported by GetHuman-eaolimpi
Nov 1st, 2018 - a mon ago
I have an issue with Experian too
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Seen by 5 customers so far
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GetHuman-eaolimpi started working on this issue
Nov 1st 4:36pm