After * months I was finally able to get my membership canceled as I had originally req...

GetHuman1010693's customer service issue with Experian from October 2018

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The issue in GetHuman1010693's own words
After * months I was finally able to get my membership canceled as I had originally requested be done in July. Since your rep decided to override that decision and not cancel the membership I was charged additional fees. *On Oct *, **** upon cancellation I was told I would receive * refunds of $**.** each. Since then, one refund was issued to invalid banking information which has therefore resulted in an additional financial loss due entirely to your companies negligence. *I’ve made several attempted calls and sent emails into Experian for them to be ignored. *I’m left with no other options than to peruse legal action on this matter.*I can be contacted by phone (***)***-**** or email *****@***.com at anytime.
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Customer service issue
Reported by GetHuman1010693
Oct 19th, 2018 - 3 mons ago
I have an issue with Experian too
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GetHuman1010693 started working on this issue
Oct 19th, 2018 11:20am