I requested a temporary lift of the freeze on my account using the automated phone guid...

GetHuman368099's customer service issue with Experian from October 2018

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The issue in GetHuman368099's own words
I requested a temporary lift of the freeze on my account using the automated phone guide. The lift was never done. This is keeping me from managing my credit as needed. I need to speak to a representative to ensure it is done properly.
GetHuman368099 did not yet indicate what Experian should do to make this right.
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Experian

Customer service issue
Reported by GetHuman368099
Oct 12th, 2018 - 10d ago
I have an issue with Experian too
Not resolved
Seen by 1 customer so far
Similar issue to 6832 others
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Timeline
GetHuman368099 started working on this issue
Oct 12th 4:26pm