I need to unfreeze my vredit for ** hrs.*I went on line, but do not know my pin number...

GetHuman-bolaage's customer service issue with Experian from September 2018

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The issue in GetHuman-bolaage's own words
I need to unfreeze my vredit for ** hrs.*I went on line, but do not know my pin number.*I was told to send the form via mail.*Please I need to unfreeze on today.*Thank you!
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Customer service issue
Reported by GetHuman-bolaage
Sep 27th, 2018 - 19d ago
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Sep 27th 7:05pm