I'd like to unfreeze my Experian credit so I can apply for a lease to rent an apartment...

GetHuman1057244's customer service issue with Experian from August 2018

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The issue in GetHuman1057244's own words
I'd like to unfreeze my Experian credit so I can apply for a lease to rent an apartment in Cambridge, MA. I've tried calling and entering my SSN, zip code, and address multiple times, and tried through the website as well. Each time I get "we are unable to process your request".
GetHuman1057244 did not yet indicate what Experian should do to make this right.
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Experian

Customer service issue
Reported by GetHuman1057244
Aug 30th, 2018 - a yr ago
I have an issue with Experian too
Fixed
Seen by 15 customers so far
Similar issue to 4739 others
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Items needed
Your name
SSN
Address
Your birthday
Timeline
GetHuman1057244 started working on this issue
Aug 30th, 2018 8:13pm
GetHuman1057244 indicated the issue is not fixed yet.
Aug 30th, 2018 9:54pm
GetHuman1057244 indicated the issue is not fixed yet.
Aug 30th, 2018 9:54pm
GetHuman1057244 indicated the issue is not fixed yet.
Aug 30th, 2018 9:54pm
GetHuman1057244 indicated the issue is not fixed yet.
Aug 31st, 2018 9:30pm
GetHuman1057244 indicated the issue is not fixed yet.
Sep 4th, 2018 2:42pm